activate or deactivate your option to receive a paper pay stub.
activate or deactivate your electronic payments.
update your direct deposit information (you can also do this yourself via Phoenix self-service (available on Government of Canada network only)).
change your address if you have permanently left the public service.
Self-service: Submit a pay action request to the Public Service Pay Centre (only for organizations served by the Pay Centre) For organizations served by the Pay Centre - How we can help with changes and enrolment
view reported time in timesheet and payable time detail.
enter extra duty pay, overtime and additional hours.
address reporting and approving time in the Phoenix pay system, such as:.
address technical enquiries related to web applications, such as:.
other enquiries, such as those about acting, allowances, change in employment, pay cheques, direct deposit, deductions, entitlements (deductions), extra duty pay, garnishments, missing partial pay, repayment of emergency salary advances, transfer-in or transfer-out.
leave (leave without pay, leave with income averaging, pre-retirement, Workers Compensation Board, maternity/parental, return from leave).
termination (death in service, end of contract, resignation, retirement, record of employment amendment, severance).
report new pay enquiries to the Pay Centre, which include enquiries related to:.
provide updates on any previously reported enquiry.
Use our form Submit a Phoenix feedback form How we can help For everyone - How we can help with pay enquiries Trouble signing in to Phoenix or with myKey? Contact your organization's IT help desk.
Hours of operation: Monday to Friday (excluding statutory holidays), 7 am to 7 pm eastern time.
Outside Canada and the United States: 1-50.
Haven’t found what you’re looking for by using our self-service options listed above? Call us or use our form.
How to use the Phoenix system: Tools and training.
Sign in to manage your pay or check your case status (available on Government of Canada network only).
Claim expenses, financial losses and damages caused by Phoenix.
Access your pay and benefits information with MyGCPay.
We serve current and former federal public service employees, no matter if your organization is served by the Public Service Pay Centre or by its own compensation unit. From: Public Services and Procurement CanadaĬontact us for help with pay, compensation and benefits, and for technical issues when using MyGCPay, the Compensation Web Applications (CWA) and the Phoenix pay system.
0 kommentar(er)
